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Tickets

Available for live chat — applicants can chat live
Team availability
JB J. Barnes Online · accepting live chats You
SW S. Whitmore Online · accepting live chats
DH D. Hughes Offline · Admissions support
RP R. Patel Offline · Head of sixth form

Live chat is offered to applicants while anyone is online. If everyone goes offline, escalations become tickets automatically. Simulate teammates for the demo with the buttons above.

Open tickets

3

across all surfaces

Live chats now

1

cap 3 per agent

Resolved this week

12

9 by Emma alone

Median first response

4m

when live agents online

Filter
35 of 35 tickets
Ref Requester Surface Subject Status Assignee Last activity
HD-1043 Anonymous visitorNo contact details yet Website SafeguardingSafeguarding — flagged conversation Open — Today 08:47
HD-1044 Website visitorLive chat · no email needed Website Is there a sixth form open evening in September? Live S. Whitmore Just now
HD-1042 James OseiLinked applicant · Year 12 entry Portal Can I change my A Level choices after submitting? Open — Today 09:12
HD-1041 K. Turnerk.turner@gmail.com · anonymous Website Do you accept applications from outside the borough? Resolved S. Whitmore Yesterday 16:40
HD-1039 M. Adebayom.adebayo@outlook.com · anonymous Public page Password reset link never arrives In progress D. Hughes Yesterday 11:05
HD-1040 R. WhitfieldAnonymous · no follow-up needed Website What grades are needed for A Level Sciences? Resolved Emma Yesterday 09:20
HD-1038 Priya KaurLinked applicant · Year 12 entry Portal When is my taster day? Resolved Emma 12 Jul 14:02
HD-1037 A. Fletcheranonymous Website Do you run a summer taster week? Resolved S. Whitmore 14 Jul
HD-1036 N. BegumLinked applicant Portal Which bus routes serve the college? Resolved Emma 13 Jul
HD-1035 C. Dawsonanonymous Public page Can I study four A Levels? Resolved Emma 12 Jul
HD-1034 S. IqbalLinked applicant Website What is the dress code? Resolved S. Whitmore 11 Jul
HD-1033 T. Nowakanonymous Portal How do I upload my reference? Resolved Emma 10 Jul
HD-1032 E. MarshLinked applicant Public page Are there scholarships for music? Resolved Emma 8 Jul
HD-1031 H. Oduyaanonymous Website When do offers go out? Resolved S. Whitmore 7 Jul
HD-1030 L. PriceLinked applicant Portal Can I defer my place a year? Resolved Emma 6 Jul
HD-1029 M. Kowalskianonymous Public page Is there parking for students? Resolved Emma 5 Jul
HD-1028 F. AhmedLinked applicant Website What GCSEs do I need for BTEC Sport? Resolved S. Whitmore 4 Jul
HD-1027 A. Fletcheranonymous Portal How long is the college day? Resolved Emma 2 Jul
HD-1026 N. BegumLinked applicant Public page Can I change my email address? Resolved Emma 1 Jul
HD-1025 C. Dawsonanonymous Website Do you run a summer taster week? Resolved S. Whitmore 30 Jun
HD-1024 S. IqbalLinked applicant Portal Which bus routes serve the college? Resolved Emma 29 Jun
HD-1023 T. Nowakanonymous Public page Can I study four A Levels? Resolved Emma 28 Jun
HD-1022 E. MarshLinked applicant Website What is the dress code? Resolved S. Whitmore 26 Jun
HD-1021 H. Oduyaanonymous Portal How do I upload my reference? Resolved Emma 25 Jun
HD-1020 L. PriceLinked applicant Public page Are there scholarships for music? Resolved Emma 24 Jun
HD-1019 M. Kowalskianonymous Website When do offers go out? Resolved S. Whitmore 23 Jun
HD-1018 F. AhmedLinked applicant Portal Can I defer my place a year? Resolved Emma 22 Jun
HD-1017 A. Fletcheranonymous Public page Is there parking for students? Resolved Emma 20 Jun
HD-1016 N. BegumLinked applicant Website What GCSEs do I need for BTEC Sport? Resolved S. Whitmore 19 Jun
HD-1015 C. Dawsonanonymous Portal How long is the college day? Resolved Emma 18 Jun
HD-1014 S. IqbalLinked applicant Public page Can I change my email address? Resolved Emma 17 Jun
HD-1013 T. Nowakanonymous Website Do you run a summer taster week? Resolved S. Whitmore 16 Jun
HD-1012 E. MarshLinked applicant Portal Which bus routes serve the college? Resolved Emma 14 Jun
HD-1011 H. Oduyaanonymous Public page Can I study four A Levels? Resolved Emma 13 Jun
HD-1010 L. PriceLinked applicant Website What is the dress code? Resolved S. Whitmore 12 Jun
Showing 1–25 of 35 tickets