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Emma usage & credits

Your free monthly credits, what's used them, and any extra usage. Support questions and looking things up are always free.

Prototype only — not shown to users Preview state:

June 2026

Within allowance Approaching limit In overage

Free credits reset in 14 days · 1 July

32%
used
2,000Monthly allowance
640Credits used
1,360Remaining

You're well within your free allowance — about 1,360 credits left this month. Reads, look-ups and support stay free.

82%
used
2,000Monthly allowance
1,640Credits used
360Remaining

About 360 credits left — roughly 5 days at your current pace. Reads, look-ups and support stay free; only actions Emma carries out for you use credits.

110%
used
2,000Free credits used
210Extra credits
£8.40Est. extra charge

You're now in extra usage

You've used all 2,000 free credits this month. Actions Emma carries out now are charged at £0.04 per credit — an estimated £8.40 so far. Free reads, look-ups and support are never charged.

0%
used
2,000Monthly allowance
0Credits used
2,000Remaining

No credits used yet this month — you have your full 2,000 free credits. Ask Emma to set up an event, send a reminder, or build a report and usage will appear here.

How Emma billing works

Support & how-to is free

Asking questions, looking things up, and reading your own data never costs credits.

Tasks use credits

Creating, sending, managing, and producing reports draws from your monthly allowance.

Your allowance resets monthly. Anything beyond your free credits is billed as extra usage at your agreed rate.

Where credits went

1,640 credits · June 2026
Activity area Share Actions Credits
Communications
34%
112 560
Events
25%
86 410
Meetings
18%
54 295
Reports & exports
11%
23 180
Enquiries
7%
31 120
Notifications
3%
9 45
Settings
1%
4 20
Forms
1%
2 10
Support, look-ups & analytics 1,284 free look-ups & questions Free

Usage by staff

  • OP
    Olga Petrova720
    Mostly Communications
  • SO
    Sam Okafor540
    Mostly Events
  • PS
    Priya Shah300
    Mostly Meetings
  • TR
    Tom Reilly40
    Mostly Enquiries
  • AK
    Aisha Khan25
    Mostly Reports
  • ME
    Mark Ellis15
    Mostly Settings

Previous periods

Period Usage Credits used % used Outcome
May 2026
1,820 / 2,000 91% No overage
April 2026
2,140 / 2,000 107% +140 · £5.60
March 2026
1,510 / 2,000 76% No overage