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Preview state:
June 2026
Within allowance Approaching limit In overageFree credits reset in 14 days · 1 July
32%
used
2,000Monthly allowance
640Credits used
1,360Remaining
82%
used
2,000Monthly allowance
1,640Credits used
360Remaining
110%
used
2,000Free credits used
210Extra credits
£8.40Est. extra charge
You're now in extra usage
0%
used
2,000Monthly allowance
0Credits used
2,000Remaining
How Emma billing works
Support & how-to is free
Asking questions, looking things up, and reading your own data never costs credits.
Tasks use credits
Creating, sending, managing, and producing reports draws from your monthly allowance.
Your allowance resets monthly. Anything beyond your free credits is billed as extra usage at your agreed rate.
| Activity area | Share | Actions | Credits |
|---|---|---|---|
| Communications | 34% |
112 | 560 |
| Events | 25% |
86 | 410 |
| Meetings | 18% |
54 | 295 |
| Reports & exports | 11% |
23 | 180 |
| Enquiries | 7% |
31 | 120 |
| Notifications | 3% |
9 | 45 |
| Settings | 1% |
4 | 20 |
| Forms | 1% |
2 | 10 |
| Support, look-ups & analytics | 1,284 free look-ups & questions | Free | |
Usage by staff
-
OP
Olga Petrova720Mostly Communications
-
SO
Sam Okafor540Mostly Events
-
PS
Priya Shah300Mostly Meetings
-
TR
Tom Reilly40Mostly Enquiries
-
AK
Aisha Khan25Mostly Reports
-
ME
Mark Ellis15Mostly Settings
| Period | Usage | Credits used | % used | Outcome |
|---|---|---|---|---|
| May 2026 | 1,820 / 2,000 | 91% | No overage | |
| April 2026 | 2,140 / 2,000 | 107% | +140 · £5.60 | |
| March 2026 | 1,510 / 2,000 | 76% | No overage |